We want you to be 100% satisfied with your purchase. If you are not,
simply return the product in saleable condition for a full refund (excluding
shipping costs). The return window for newly purchased goods is 30 days from
receipt of your goods.
If the return is not due to a manufacturing defect, you are responsible
for the return shipping method and cost.
Getting a refund is achieved in 4 easy steps:
- Email [email protected] for a Return Material Authorization number (RMA). We can't process credit for items returned without an RMA.
- Repackage the item sufficiently to ensure it gets to us in saleable condition and make a note of the RAN on the outside of the package.
- Once the product is received by us, we will check it to ensure it is still in saleable condition and email you to confirm.
- If the product is in saleable condition, we will provide a full refund (excluding shipping and repackaging costs). When sending the product back to us, the liability for packaging the product and returning it to us in saleable condition rests with you. We reserve the right not to offer a full refund if a product is found to be unsalable upon its return.